Find answers to common questions about booking flights, travel packages, payments, and how VAYA Tours supports your journey from planning to departure.
Our platform allows you to submit a detailed travel request through our booking form. Once submitted, our travel consultants review your request, confirm availability, pricing, and logistics, then contact you to finalise your booking and payment.
We do not issue instant automated tickets. All bookings are handled by experienced travel consultants to ensure accuracy, flexibility, and the best value for your budget.
Yes. We specialise in customised travel experiences including flights, hotels, tours, group travel, business trips, and luxury holidays.
You will typically be contacted within 24 hours (often sooner) after submitting your booking request.
Absolutely. We handle group bookings, retreats, corporate travel, destination events, and conferences.
Yes. All payments are processed through secure and verified payment channels after confirmation of your itinerary.
Yes. Our consultants will work with you to adjust dates, destinations, budgets, or preferences before final confirmation.
We provide guidance and support for visa applications and travel documentation depending on your destination.
We offer travel services to destinations worldwide across Africa, Europe, Asia, the Middle East, and the Americas.
